Delete your FitMY account
You can permanently delete your FitMY account and all of its data at any time, either in the app or on this page. You don’t need to contact us.
What gets deleted
Deleting your account removes it straight away, together with everything linked to it:
- your profile (name, email, body details, goals, targets and preferences)
- your food, water and weight logs, and any foods you added yourself
- your meal plans, workout plans and workout history
- your conversations with the AI coach, and your daily scan and coach counters
Meal photos are never stored, so there are none to delete. Copies may remain in encrypted database backups for up to 30 days before they are overwritten. Deletion cannot be undone.
Subscriptions: deleting your account does not cancel a Premium or Pro subscription. Cancel it first in Google Play (Payments & subscriptions) or the App Store (Settings → your name → Subscriptions), or you may keep being charged.
Option 1: in the app
- Open FitMY and sign in.
- On the Home screen, tap your initial in the top right corner to open Settings.
- Scroll down and tap Delete my account.
- Tap Delete forever to confirm.
Bahasa Melayu: buka FitMY, tekan huruf nama anda di penjuru kanan atas skrin Utama untuk membuka Tetapan, tatal ke bawah, tekan Padam akaun saya, kemudian tekan Padam selamanya.
Option 2: on this page
Your account and all of its data have been deleted.
Thanks for trying FitMY. You can remove the app from your phone.
Option 3: ask us
If you signed up with Google or Apple, or you can’t sign in, email [email protected] from the email address on your account with the subject “Delete my FitMY account”. We’ll confirm it’s you and delete the account within 7 days.